Frequently Asked Questions (FAQs)

1. Do you manufacture products?

No, PURI-PHARM distributes products from verified suppliers.

2. Do I need a prescription?

Some items may require a valid prescription.

3. Can you recommend medication?

We provide general guidance, not medical advice.

4. What if I receive the wrong product?

We will resolve the issue promptly.

5. What if I have an allergic reaction?

We are not liable if allergies were not disclosed.

6. Are results guaranteed?

No, results may vary.

7. Are products authentic?

Yes, sourced from verified suppliers.

8. How is my data handled?

Securely, as outlined in our Privacy Policy.

9. Can I return products?

Subject to conditions and applicable law.

10. Who is responsible for delivery damage?

Depends on the situation and involved parties.

11. How do I contact you?

Email: info@ouripharm.co.za or Phone: 0100183464

12. Do you offer refunds?

Handled case-by-case.

13. Can I cancel orders?

Before dispatch only.

14. Do you store medical info?

Only if voluntarily provided.

15. What if I misuse a product?

We are not responsible for misuse.